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Siobhan Davies Studios’ Policies

These policies were last updated in February 2024.
If you have questions please contact us.

Policy Downloads

SDS Privacy Policy
SDS Standard Terms and Conditions for Bookings


Terms and Conditions for Using siobhandavies.com

These terms and conditions relate to your use of the Siobhan Davies Studios website (www.siobhandavies.com) and any associated sites of the organisation. By reading and continuing to use the site, you agree to the following conditions of use. 

The Siobhan Davies Studios Website is a service operated by Siobhan Davies Studios, 85 St George’s Road, London, SE1 6ER, UK. 

Siobhan Davies Studios makes every effort to ensure that the information on this website is accurate and up to date. However, we cannot accept responsibility for any loss or inconvenience caused by reliance on inaccurate material contained in this site. 

Certain links, including hypertext links, in our site will take you outside our site. Links are provided for your convenience and inclusion of any link to another website does not imply endorsement or approval by Siobhan Davies Studios of the linked site, its operator or its content. We are not responsible for the content of any website outside of our site. The exception to this is that we use the third-party website Bookwhen to manage bookings, which will contain content for which we are responsible. 

COPYRIGHT

All rights in the design, text, graphics and other material on our site and the selection or arrangement thereof is copyright of Siobhan Davies Studios or other third parties. Permission is granted to electronically copy and print, in hard copy, portions of our site solely for private or educational use (within the classroom), provided that no changes are made to the material and that Siobhan Davies Studios is acknowledged as the owner. 

Any other use of the materials on our site (including reproduction for purposes other than noted above and alteration, modification, distribution or republication) without our prior written permission is strictly prohibited. Should you require permission for the above, please contact us.

COOKIES

By default, this website uses a cookie, a text file placed on your computer, to identify you as a distinct individual to the extent that it is necessary for you to use this website. A cookie is a small data file that is downloaded on to ‘terminal equipment’ (like a computer or smartphone or other device) when you access a website. It allows the website to recognise that user’s device and store some information about the user’s preferences or past actions.  

You can change your browser settings to remove, block or withdraw your consent for cookies at any time. But in some cases, this may impact on your ability to use our website. Browsers recognise different types of cookies and allow you to treat them differentially, as desired. 

There are two main types of cookies, first and third party: First Party Cookies are those set by the website you are viewing. Third party cookies are set by other sites; for example, if a video has been embedded from YouTube, YouTube may set a cookie of its own. 

Cookies can also last for different durations. Session cookies last until you leave the site, others may last for days or months so the site can recognise you and your preferences on subsequent visits. 

We use a number of different cookies on this site, these are: 

  • necessary cookies that are essential in helping users to move around the website and use its features such as events bookings; 
  • performance cookies, that collect information about how users use the site, such as which pages are the most visited. These cookies collect anonymous information only and we only use any information to improve the site. 

Cookies set by siobhandavies.com and our services 

Hotjar tracking code 

We use Hotjar to understand how users interact with our website; Hotjar produces heat maps of user activity, and records portions of some user journeys on the website. Hotjar collects data on the interactions of a random sample of 35 daily users. We use this information to improve and report on our services. This data is de-personalised but does require the use of first-party cookies. These cookies allow the Hotjar Tracking Code to function correctly. View a full list of the cookies set by the Hotjar Tracking Code here. You can opt-out of cookies by changing the settings in your browser, or by installing a ‘Do Not Track’ request. Hotjar details how to install a Do Not Track here.

Bookwhen 

We use the third-pary service Bookwhen to manage ticket bookings. Bookwhen uses a combination of persistent and session cookies to make their website work efficiently. Details of these cookies used by Bookwhen can be found here. On the same link you can manage your cookies when using this part of our service, provided by Bookwhen.

ANALYTICS

Plausible is a web analytics tool that tracks our website usage without collecting any personal data or personally identifiable information (PII), without using cookies and while respecting the privacy of the website visitors. Only we have access to this data and it is not sold or made available to third-parties by Plausible. Access Plausible’s Data Policy here

PURCHASES AND PAYMENTS

If you use your payment card (credit or debit) to purchase something from us online, we will ensure that this is done securely through Zettle by PayPal and in accordance with the Payment Card Industry Data Security Standard. Find out more about PCI DSS.

Ticket purchases made online will be made via a third-party website, and subject to their privacy policy and data collection terms as detailed above. 

We do not store payment card details on our systems. We will only have access to the last 4 digits of the card number, to enable us to track transactions and respond to queries. If we receive an email containing payment card details, this email will be immediately deleted from our systems, and payment will not be taken.